3CX WebMeeting Service Status

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Hover on locations for more details

Server 01Germany (Frankfurt) #1Availability: HighRoundTripTime: 6ms
Server 02Germany (Frankfurt) #2Availability: HighRoundTripTime: 4ms
Server 03United Kingdom (London) #1Availability: HighRoundTripTime: 15ms
Server 04South Africa (Centurion)Availability: HighRoundTripTime: 177ms
Server 05India (Mumbai) #1Availability: HighRoundTripTime: 239ms
Server 06India (Mumbai) #2Availability: HighRoundTripTime: 245ms
Server 07Australia (Sydney) #1Availability: HighRoundTripTime: 314ms
Server 08Australia (Sydney) #2Availability: HighRoundTripTime: 314ms
Server 09Singapore #1Availability: HighRoundTripTime: 302ms
Server 10Singapore #2Availability: HighRoundTripTime: 298ms
Server 11United Kingdom (London) #2Availability: HighRoundTripTime: 15ms
Server 12Canada (Montreal)Availability: HighRoundTripTime: 101ms
Server 13VirginiaAvailability: HighRoundTripTime: 90ms
Server 14Brazil (São Paulo)Availability: HighRoundTripTime: 222ms
Server 15OhioAvailability: HighRoundTripTime: 101ms
Server 16OregonAvailability: HighRoundTripTime: 167ms

Location: Germany (Frankfurt) #1
Availability: High

Location: Germany (Frankfurt) #2
Availability: High

Location: United Kingdom (London) #1
Availability: High

Location: South Africa (Centurion)
Availability: High

Location: India (Mumbai) #1
Availability: High

Location: India (Mumbai) #2
Availability: High

Location: Australia (Sydney) #1
Availability: High

Location: Australia (Sydney) #2
Availability: High

Location: Singapore #1
Availability: High

Location: Singapore #2
Availability: High

Location: United Kingdom (London) #2
Availability: High

Location: Canada (Montreal)
Availability: High

Location: Virginia
Availability: High

Location: Brazil (São Paulo)
Availability: High

Location: Ohio
Availability: High

Location: Oregon
Availability: High

2020/02/14 | Frankfurt Server Online

Friday February 14, 2020

14/02/2020 | The fault with the Frankfurt (aa003-fra.3cx.net) server has been investigated. The cause of the fault could not be attributed to a software issue or an ISP issue with 100% certainty. We will continue monitoring service reliability and act accordingly.

2020/02/13 | Unexpected Frankfurt service disruption

Thursday February 13, 2020

13/02/2020 | We're experiencing a technical issue with our MCU meeting server (aa003-fra.3cx.net - Frankfurt). Affected users are urged to logout and re-login to be automatically moved to the next available MCU server. The fault is being investigated. More soon.

2020/02/08 | Scheduled WebMeeting Maintenance

Thursday February 06, 2020

08/02/2020 | WebMeeting maintenance is scheduled for Saturday. The maintenance window is planned to take place between 11:00 CEST - 13:00 CEST. During this time the service will be temporarily unavailable. Some users will experience temporary disconnects from meetings. The scope of the maintenance is to roll out WebMeeting updates amongst other things.

2020/02/06 Frankfurt, London back online. Roubaix under maintenance.

Thursday February 06, 2020

2020/02/06 | Maintenance on the Frankfurt and London servers is now complete. Roubaix will be taken down for maintenance after a fault was detected with the service. The fault is related to certain meetings not ending/closing properly. More details soon.

2020/01/31 Temporary redirection of EU meeting traffic to Roubaix France

Friday January 31, 2020

31 January 2020 | All normal traffic is being redirected away from the London and Frankfurt servers in favor of the Roubaix server in France. The London and Frankfurt servers will remain unavailable for meeting usage temporarily until they can be replaced with larger and better hosts.

2020/01/24 Recording Storage Issues Resolved

Friday January 24, 2020

24 January 2020 | The issue affecting recording storage has now been resolved. Recordings previously affected are being processed by our converter services and will arrive to your mails soon. We apologize for the inconvenience this incident may have caused.

2020/01/24 Recording Storage Issues

Friday January 24, 2020

24 January 2020 | We've detected a problem related to recordings not being served properly. We are working on fixing the issue. More soon.

2020/01/23 Maintenance Complete

Thursday January 23, 2020

23 January 2020 | Maintenance is now complete. The platform has been updated and issues related to screen sharing not appearing properly & cases of audio loss should now be resolved.

2020/01/22 Screen sharing & Video issues

Wednesday January 22, 2020

22 January 2020 | We've discovered a couple of bugs where in specific usecases, the screen sharing video may swap and replace your video preview prevent yourself from properly transmitting your video & screen share. We are working on a fix and we'll be deploying it to all servers in our platform within the next couple of days. Some but not all users may experience a short meeting disconnection as the updates take place.

2019/11/28 Audio Issues and Fixes

Thursday November 28, 2019

28 November 2019 | We discovered a strange and unexpected behavior in WebRTC which can in some cases cause audio issues during meetings. We've temporarily worked around this issue by removing the ability to change your output device from inside the WebMeeting settings. There is no clear date on when this will be addressed. In more technical detail, the issue is related to the latest changes in WebRTC in the 'transceivers' functionality intended for multi-browser WebRTC compatibility.

Last updated on 2020-02-18 at 12:15 UTC

*RoundTripTime is from webmeeting.3cx.net - MCU